Insurance Apprenticeship Programme

About the role

Account Handler Trainee 🚀

Ready to dive into the exciting world of commercial insurance? We're looking for enthusiastic individuals eager to learn the ropes and become key players in supporting our clients. This isn't just about paperwork; it's about building relationships and making a real impact! 🤝

What You'll Be Doing:

• Mastering the Basics: Get a solid understanding of commercial insurance and discover how an Account Handler keeps our clients happy and protected. 🛡️
• Communicating Like a Pro: Craft clear, professional emails for both clients and insurance providers. Your words matter! ✉️
• Building Confidence: Develop your communication skills, confidently engaging with clients and insurers over email and phone to answer questions and gather essential information. 🗣️
• Supporting the Team: Help collect and share the crucial information needed to manage insurance policies and fulfill client requests smoothly. 📝
• Keeping Records Sharp: Assist in maintaining accurate and up-to-date client records. Precision is key! ✅
• Delighting Our Clients: Foster long-term relationships by providing top-notch customer service and ensuring client satisfaction. 😊
• Understanding Policy Lifecycles: Learn the ins and outs of managing amendments to insurance policies and the entire renewal process. 🔄

If you're keen to learn, ready to communicate, and eager to build lasting connections, this is your chance! ✨

Key responsibilities

• Draft clear and professional email correspondence for clients and insurers
• Communicate with clients and insurers to answer queries and gather information
• Gather and share information needed to manage policies and support client requests
• Support with maintaining accurate and up-to-date client records
• Provide excellent customer service

Entry requirements

GCSE in: (English (grade 4), Maths (grade 4))