Life & Income Protection Insurance Apprenticeship Programme

About the role

🚀 Insurance & Customer Service Trainee 🚀

Ready to kickstart your career? Join our team and dive into the dynamic world of insurance and customer service! 🌟

What you'll be doing:

• Learning the ropes of insurance and customer service through hands-on experience and solid training. 📚
• Teaming up with seasoned advisors to see how they assess customer needs and recommend the perfect insurance plans. 🤝
• Building awesome relationships with our clients and understanding their stories and health. ❤️
• Keeping all our client records super neat and tidy across different systems. 📂
• Delivering top-notch customer service and mastering the art of professional and empathetic phone calls. 📞
• Working with and building connections with insurance company underwriters, and helping our advisors get any needed info. ✅

This is your chance to gain valuable skills and make a real impact! Apply now! ✨

Key responsibilities

• Learn insurance and customer service foundations through structured training and hands-on experience
• Work alongside experienced advisors to understand customer requirements and recommend appropriate protection
• Build customer rapport and gather relevant background and medical history
• Maintain accurate and up-to-date client records across multiple systems
• Deliver exceptional customer service and manage professional telephone conversations

Entry requirements

GCSE in: (English (grade 4), Maths (grade 4))