Level 2 Customer Service Practitioner Apprenticeship

About the role

🌟 Pharmacy Assistant - Level 2 Customer Service Practitioner Apprentice 🌟

Are you a people person ready to kickstart your career? We're looking for energetic and customer-focused individuals to join our team as Pharmacy Assistants and complete a Level 2 Customer Service Practitioner apprenticeship! 🚀

What you'll be doing:

• 🌟 Customer Hero: Greet customers and patients with a smile, providing top-notch, friendly, and professional service. You'll be the first point of contact, making everyone feel welcome!
• 💊 Pharmacy Support: Assist customers at the pharmacy counter, answering everyday questions and guiding them to our pharmacists for expert advice when needed.
• 💳 Smooth Transactions: Accurately process till transactions and handle payments with care and efficiency.
• 📦 Stock Champion: Help keep our shelves stocked! This includes receiving deliveries, replenishing items, and ensuring our displays look amazing.
• 🗂️ Admin Ace: Support the team with general administrative tasks and help keep the pharmacy running smoothly day-to-day.
• 🤫 Confidentiality Keeper: Always maintain patient confidentiality and strictly follow all pharmacy procedures.

What you'll gain:

• 👩‍🎓 Formal Qualification: Complete a recognised Level 2 Customer Service Practitioner apprenticeship.
• 💡 Hands-on Experience: Gain valuable practical workplace training alongside your studies.
• 🤝 Team Player: Become an integral part of a supportive and dynamic pharmacy team.

If you're eager to learn, love helping people, and want a role with real impact, apply today! ✨

Key responsibilities

• Provide professional customer service
• Support prescription collection and direct patients
• Process till transactions and handle payments
• Maintain stock levels and replenish displays
• Provide general administrative support