Horizon Honda Christchurch - Service/parts Advisor Apprenticeship

About the role

Customer Service Advisor Apprentice 🚗✨

Ready to kickstart your career and become a customer experience champion? 💪 We're on the hunt for enthusiastic and driven individuals to join our Service Department as Customer Service Advisor Apprentices! Forget boring desk jobs – every day brings a new challenge and a chance to make a real difference.

What You'll Be Doing:

• Customer Delight: You'll be the friendly face and voice of our brand, arranging bookings and appointments, chatting with customers in person and over the phone, and keeping them in the loop from start to finish. 🗣️😊
• Admin Ace: Get hands-on with paperwork, preparing invoices, and processing warranty claims. You'll be crucial in keeping our records shipshape! 📄✅
• Team Player: Collaborate with our awesome workshop and management teams to create unforgettable customer experiences. It’s all about teamwork! 🤝

Who We're Looking For:

• You're outgoing, confident, and super approachable. Problem-solving is your jam! 🌟
• You have a genuine passion for our industry and our brand. Show us what you've got! 🔥
• You're an enthusiastic learner, ready to dive in and grow. 🌱
• Teamwork makes the dream work for you. 💯
• You've got the communication skills to connect with anyone. 💬
• Above all, you're committed to delivering top-notch customer service. ⭐

If you're a hardworking, motivated individual looking for a long-term career path, we want to hear from you! Apply now and let's build something amazing together! 🚀

Key responsibilities

• Arranging bookings and appointments
• Talking to customers both face to face and on the phone
• Completion of relevant paperwork for customer service and centre records
• Preparation of invoices and processing of warranty claims
• Liaison with all relevant departments

Entry requirements

GCSE in: (English (grade 4/C), Math's (grade 4/C), One other subject (grade 4/C))