Credit Control Assistant Apprentice

About the role

Customer Account Specialist 🚀

Ready to kickstart your career in finance? We're on the lookout for a motivated individual to join our team as a Customer Account Specialist! You'll be the go-to person for managing customer accounts across the UK, Germany, and Austria, making sure payments are on time, orders are released smoothly, and our ledgers are spot on. 💯

You'll team up with us to keep credit limits and payment terms in check, helping to keep financial risks low and the business humming. 🎶 Building solid relationships with colleagues and customers is key, as you'll be sorting out account questions and driving effective cash collection. Plus, you'll ensure cash receipts are posted quickly and accurately, and help out with recovering overdue payments. 💼

This is your chance to grow in the finance world! We're excited to hear from everyone and will provide all the support and training you need to smash it. 💪

What you'll be doing:

• Credit Control Champion: Keep our cash flow strong with efficient collections.
• Ledger Guru: Keep an eye on our accounts receivable ledger and tackle any tricky accounts.
• Credit Limit Commander: Manage accounts that are past their due dates, and review credit limits.
• Order Release Rockstar: Give the green light for orders held by Finance.
• Direct Debit Dynamo: Handle direct debit collections.
• Query Crusader: Resolve dealer queries and other ad-hoc questions.
• Relationship Builder: Maintain awesome relationships with all our dealers. 🤝

Day-to-Day Cash Management:

• Download bank transactions daily. 📊
• Record and allocate payments from dealers, artists, staff, and others in multiple currencies. 🌎
• Post and allocate direct debit payment journals.

Reporting Rockstar:

• Create reports to help with management accounts.
• Provide details on bad debt provisioning, movements, and trends in the sales ledger. 📈

Other Stuff:

• Attend meetings to chat about dealer accounts.
• Work with auditors annually, providing analysis and ensuring we stick to JSOX and company policies. ✅

Intrigued? We'll give you the full rundown if you're keen! 😉

Key responsibilities

• Supporting timely payment collection and accurate ledger management.
• Ensuring cash receipts are posted promptly and accurately.
• Recording and allocating multi-currency receipts.
• Releasing orders held in Finance Approval.
• Assisting with overdue debt recovery activities.