Sales Engineer Apprentice

About the role

Job Title: Sales Support Assistant 🚀

Are you ready to dive into the fast-paced world of manufacturing and sales? We're looking for an energetic and organized individual to join our team as a Sales Support Assistant! This role is your chance to get hands-on experience, learn the ropes of a dynamic industry, and become a vital link between our production, sales, and amazing customers. ✨

What you'll be doing:

• Keeping our GSPK public folders and inboxes running smoothly, making sure communications between production, sales, and our clients are top-notch. 📧
• Handling customer inquiries like a pro, following our Sales Policy Manual. This includes:
• Calculating costs for UK-manufactured PCBs. 💰
• Getting quotes from our Far East Office and EU suppliers. 🌏🇪🇺
• Making sure all costing information is safely stored on the GSPK network. 💾
• Being the go-to person for the sales team and customers, answering their questions about PCB builds and materials. 🤔
• Jumping into Sales Order and Purchase Order processing – it's a great way to see how things get done! ✅
• Performing contract reviews before they go to engineering. 🧐
• Attending sales meetings to get the inside scoop. 🤝
• Keeping our "customer" directory super tidy on the GSPK to avoid any duplicate costings. 🧹
• Providing engineering support when needed. 🔧
• Understanding and upholding our Health & Safety responsibilities, both for yourself and the role, by following our Company H&S Policy Document. 👷‍♀️👷‍♂️

If you're keen to learn, contribute, and grow with us, this is the perfect opportunity to launch your career! 🌟

Key responsibilities

• Monitor communications platforms and assist with internal and external communications.
• Process customer enquiries, including generating costings and obtaining pricing from suppliers.
• Provide support to the sales team and customers regarding product queries.
• Learn and support Sales Order and Purchase Order Processing.
• Undertake routine data management and housekeeping of customer records.

Entry requirements

GCSE in: (3 more other than English and Maths (grade A*-C/ 9-4), English (grade A*-C/ 9-4), Maths (grade A*-C/ 9-4))