Apprentice Sales Administrator

About the role

Apprentice Support Superstar 🚀 | Elevation Academy

Ready to kickstart your career and make a real impact? Elevation Academy is looking for enthusiastic individuals to join our dynamic team in a Sales and Customer Support role. If you're a natural communicator with a passion for helping others, this is your chance to shine! ✨

What you'll be doing:

• Becoming a Knowledge Guru 🧠: Be the go-to person for answering questions via phone, email, and our website. You'll be explaining apprenticeships and training courses like a pro to employers and potential learners.
• Crafting Awesome Proposals ✍️: Prepare quotes, course details, and sales pitches that wow our clients.
• Supporting Our Growth 🌱: Help our Business Development team by scheduling follow-up calls, appointments, and meetings. You'll be instrumental in generating leads and supporting our sales campaigns.
• Delivering Amazing Experiences 🎉: From the first hello to the final booking, you'll ensure every customer has a top-notch experience.

Getting Organized & Staying Smart 🤓:

• Mastering Our CRM (HubSpot) 💻: Keep our employer, customer, and opportunity records super accurate and up-to-date.
• Tracking Our Success 📊: Update sales trackers, manage our pipeline, and ensure all our data is on point, following Elevation Academy's procedures.
• Reporting for Impact 📈: Help create reports that support our sales and operational reviews.

Making Courses Happen 📚:

• Streamlining Bookings: Support commercial course bookings and learner registrations with clear joining instructions.
• Teamwork Makes the Dream Work 🙌: Work with customers, learners, trainers, and our internal team to ensure smooth booking and onboarding processes.
• Apprenticeship Power-Up ⚡: Assist with apprenticeship recruitment and employer engagement administration.
• Handling the Details 🧾: Help with purchase orders, invoicing, and other essential documentation.
• Keeping Things Tidy 📂: Maintain organized electronic records and filing systems.

Joining Forces & Spreading the Word 📣:

• Marketing Magic ✨: Help coordinate email campaigns, social media, and employer communications.
• Event Excitement 🥳: Support our careers events, exhibitions, open days, and employer visits.
• Promotional Power-Up 🌟: Assist in preparing and maintaining our promotional materials.
• All-Round Support 🤝: Provide general administrative support across the academy as needed.

If you're ready to learn, grow, and be part of something amazing, we can't wait to hear from you! Apply now! 🚀

Key responsibilities

• Respond professionally to enquiries and provide information on courses.
• Prepare routine sales correspondence and support sales campaigns.
• Maintain accurate records within HubSpot and update sales trackers.
• Support course bookings, learner registrations, and associated administration.
• Assist with marketing campaigns, events, and promotional materials.

Entry requirements

GCSE in: (English (grade 4), Maths (grade 4))