Social & Community Marketing Apprentice

About the role

Social Media Community Champion 🌟

Ready to level up our brand's online vibe? We're on the hunt for a driven individual to become our Social Media Community Champion! You'll be the go-to person for sparking conversations, connecting with our amazing online fam, and making sure our brand shines bright across all the platforms that matter. If you're passionate about building awesome communities and have a knack for killer social strategy, this is your moment! ✨

What You'll Be Doing:

• Community Vibes & Engagement Master 🤝: Jump into our online communities, chat with our followers, and be the friendly face behind our brand. You'll be responding to comments, DMs, and mentions faster than you can say "viral"! Plus, you'll help keep our online rep sparkling by responding to reviews on Google and Glassdoor.
• Social Savvy & Brand Spotlight 💡: Contribute to our "top of mind" social strategy by consistently engaging with our audience. Help us stay visible, relevant, and at the forefront of conversations in our industry. You'll be on the pulse for real-time engagement during exciting campaigns, events, and launches. You might even help boost some awesome posts! 🚀
• Social Listening & Trend Spotting 🕵️‍♀️: Keep your eyes peeled for brand mentions, what people are saying about us, and what's trending. You'll be spotting cool opportunities, uncovering insights, and flagging anything that might need a quick response to keep our brand reputation on point.
• Employee Advocacy Squad 👥: Help us empower our team to be our biggest fans online! You'll identify great content and campaigns for employees to share, maybe even help create some employee-led content like testimonials or social posts.
• Day-to-Day Support Superstar 🚀: Provide essential support to our Social Media Manager with all things social – from content delivery and campaigns to reporting and other cool projects.

If you're ready to dive in and make a real impact, hit that apply button! We can't wait to see what you bring to the table. 💯

Key responsibilities

• Support online community management and engagement, responding to interactions and contributing to discussions.
• Assist in maintaining brand visibility and supporting the creation and boosting of social media content.
• Monitor social channels for brand mentions, emerging trends, and sentiment, escalating relevant insights.
• Support the Employee Advocacy programme, including content promotion and assisting with employee-led content creation.
• Provide day-to-day operational support to the Social Media Manager across social media activities, content, and campaigns.