It Apprenticeship

About the role

🚀 Junior IT Support Technician 🚀

Ready to dive into the world of tech and make a real impact from day one? We're looking for ambitious individuals to join our dynamic team in a fast-paced, super supportive environment! 🧑‍💻👩‍💻

What you'll be doing:

• Answering incoming support calls and crushing user issues like a tech superhero! 💪
• Getting your hands dirty with hardware repairs and system upgrades. 🔧
• Becoming a guru for Microsoft 365 and supporting our awesome remote users. 🌍
• Configuring devices and setting up our newest team members for success. ✨
• Mastering password resets, anti-virus configuration, and keeping our network humming. ⚡
• Tackling laptop and desktop repairs with precision and speed. 💻

This is your chance to gain invaluable hands-on experience and grow your IT career with us! Let's build something amazing together. 🌟

Key responsibilities

• Answering incoming support calls and resolving user issues
• Repairing hardware and upgrading systems
• Supporting Microsoft 365 and remote users
• Configuring devices and setting up new starters
• Performing password resets, anti-virus configuration, and network monitoring

Entry requirements

GCSE in: (English (grade 5), Math (grade 4))