Apprentice Customer Service Advisor

About the role

Are you ready to dive into a dynamic role at Rowlinson Packaging? 🚀 As a Customer Service Advisor, you'll be the go-to person for our amazing customers, handling everything from product questions ❓ and delivery logistics 🚚 to account management and processing orders. This role is perfect for someone who thrives on juggling different tasks and loves making customers happy! 😊

We're looking for individuals with top-notch communication skills 🗣️ who can also work independently, knowing when to reach out to different teams for support. If you're a problem-solver with a passion for excellent service, we want to hear from you! ✨

Key responsibilities

• Take calls from customers
• Support customers with product enquiries
• Support customers with delivery queries
• Support customers with account queries
• Process customer orders