Customer Service Apprenticeship - Sheffield Specsavers

About the role

We're looking for enthusiastic and customer-focused individuals to join our team! 🌟

What you'll do:

• Become a guru of our products, offering top-notch advice and recommendations to our customers. 💯
• Be the first point of contact, welcoming everyone with a friendly vibe and making them feel right at home. 👋
• Handle customer orders with speed and accuracy. 📦
• Master the art of the phone, answering calls efficiently and professionally. 📞
• Keep our customers in the loop regarding their hearing aids or glasses – whether they're ready for pickup or facing a slight delay. 🗓️

This is your chance to gain awesome experience and be part of a supportive team! ✨

Key responsibilities

• Giving customers top-notch advice
• Giving customers a warm welcome to the store
• Dealing with orders
• Efficiently answer telephone calls to the store
• Advising customers their hearing aids/glasses are ready or delayed as appropriate