Bar And Waiting Apprenticeship

About the role

Are you ready to kickstart your hospitality career? ✨ We're looking for energetic and friendly individuals to join our front-of-house team as a Bar and Waiting Apprentice! 🥂

Age Requirement: You must be 18 or over to apply. This is due to the nature of serving alcohol and working within licensed premises, which is a legal requirement. 🔞

What You'll Be Doing:

• Be the amazing first impression for our guests, making them feel welcome from the moment they step in. 👋
• Become a menu pro, knowing it inside out and sharing your personal faves. 🤩
• Bring your unique personality to every interaction, ensuring guests have such a brilliant time they can't wait to return. 🎉
• Serve food and drinks with speed and a smile. 🍔🍹
• Handle guest queries and any issues like a champ, always with a professional and friendly approach. 👍
• Chat with your fellow team members to make sure everyone is on the same page for top-notch service. 🤝
• Keep our spaces looking fresh and tidy. 🧹
• Participate in training sessions to boost your skills and knowledge. 🧠

What's In It For You?

• Apprenticeship Dream: You'll be working towards a Hospitality Team Member Level 2 Apprenticeship over 15 months. 💯
• Learn on the Job: All training is delivered at work, with support from your Lifetime Learner Coach and an in-house mentor. No boring college days! 🚀
• Real Skills: Gain nationally recognised qualifications and master the art of running a busy hospitality venue. 🏅
• English & Maths: Get support to achieve Functional Skills in English and Maths if you need it. 📚
• Career Launchpad: This is just the beginning! Incredible opportunities for further progression and higher-level apprenticeships await. 🌟
• Awesome Perks:
• A massive 33% discount across all our brands! 💸
• 20% off for your friends and family too! 👨‍👩‍👧‍👦
• Wagestream: Access your earned pay early and manage your finances like a boss. 💰
• Paid-for qualifications. 🎓
• Gym membership discounts. 💪
• Team socials – let’s celebrate our wins! 🥳

No prior experience needed! If you've got a genuinely warm and helpful attitude, we'll teach you everything you need to know to shine with our amazing teams. Apply now and let's create some unforgettable moments together! ✨

Key responsibilities

• Offer a warm welcome and farewell to guests, communicating service information and offers.
• Provide personalised recommendations that cater to guest needs and preferences.
• Deliver fast and efficient service, handling guest queries and complaints professionally.
• Maintain cleanliness and tidiness of front of house, outdoor and toilet areas.
• Participate in all in-house training and complete assigned learning modules.