Bar And Waiting Apprenticeship

About the role

Bar & Waiting Apprentice 🤩 | Mitchells & Butlers 🍻

Hey there! Ready to kickstart your career in hospitality and serve up some awesome experiences? We're on the lookout for energetic and friendly individuals to join our front-of-house family. If you're passionate about people and love a buzzing atmosphere, this is the gig for you! ✨

Important Note: Due to the nature of this role, which involves independent alcohol sales and working within a licensed premises, you *must* be 18 years or older. This is a legal requirement to ensure we’re all on the same page with licensing laws and operational needs. ⚖️

What You'll Be Doing:

• Be the ultimate welcoming committee for our guests – the first and last impression they get! 👋
• Know our menus like the back of your hand and share your top picks. 🍽️
• Bring your awesome personality to every interaction and make guests want to come back for more! 😊
• Keep our guests happy by checking in on their meals and making sure they’re having a blast. 💯
• Handle guest queries and any little hiccups with speed, professionalism, and a smile. 🚀
• Teamwork makes the dream work! Communicate openly and support your colleagues. 🤝
• Keep our spaces looking on point – clean and tidy from the front to the back. 🧼
• Jump into all our training sessions, from e-learning to in-house workshops. 📚
• Always stay on top of brand standards, licensing laws, and company policies. 💯

No experience? No worries! If you've got a warm, helpful vibe, we'll teach you everything you need to know to rock this role. You'll be working towards a fantastic Hospitality Team Member Level 2 Apprenticeship over 15 months, gaining a nationally recognised qualification while supporting our amazing businesses. Get ready to create some unforgettable moments! 🎉

Your Apprenticeship Perks:

• No need to trek to college! Your training is delivered on the job, with regular virtual catch-ups and face-to-face sessions with your dedicated Learner Coach. 💻
• You'll have a supportive mentor right here in the workplace. 🧑‍🏫
• Gain essential English and Maths skills (Functional Skills) if you don't have them already. 🤓

Why Join Mitchells & Butlers?

• This apprenticeship is just the beginning – endless opportunities for growth and even higher-level apprenticeships await! 📈
• A massive 33% discount across all our brands! 🥳
• 20% discount off all our brands for your friends and family! 💖
• Wagestream: A financial toolkit to help you manage your money and access your earned pay when you need it. 💸
• Team Socials – because hard work deserves a good time! 🥳

Ready to serve up an incredible career? Apply now! 🚀

Key responsibilities

• Participate in all in-house training, e-learning and the completion of assigned learning modules
• Offer a warm welcome and farewell to guests, while effectively communicating the service cycle, our products and any special offers or events
• Provide a fast and efficient service and ensure any guest queries and complaints are handled promptly and professionally
• Maintain cleanliness and tidiness of the front of house, outdoor and toilet areas
• Always adhere to brand standards, licencing laws and all company policies and procedures