Customer Service Apprenticeship

About the role

Apprentice Receptionist & Administrative Assistant 🌟

Join our dynamic team as an Apprentice Receptionist & Administrative Assistant and kickstart your career in a fast-paced, professional environment! This is a fantastic opportunity to gain hands-on experience in a variety of essential office functions.

What You'll Be Doing:

• Front Desk Superstar: Be the first point of contact, answering phones, transferring calls, and taking accurate messages. 📞
• Customer Care Champion: Assist visitors with initial inquiries and ensure everyone feels welcome. 👋
• Office Support Specialist: Handle essential administrative tasks like scanning, copying, faxing, and filing. 🗂️
• Team Player: Provide clerical and administrative support to our busy administrative and legal teams. 👩‍⚖️👨‍⚖️
• Mailroom Maestro: Franking mail and preparing outgoing shipments. 📮
• On-the-Go: Potentially make important deliveries to courts and chambers, and act as a courier. 🚗💨
• Office Stock Master: Ensure our office supplies are always well-stocked for smooth operations. 📝
• General Assistance: Help out with various ad hoc duties, including preparing refreshments for staff and visitors. ☕

Who You Are:

• Enthusiastic and eager to learn.
• Organized with good attention to detail.
• Possess excellent communication skills.
• Reliable and professional.

This role is perfect for someone looking to build a solid foundation in administrative and customer service skills. If you're ready to dive in and make a real contribution, we want to hear from you! ✨

Key responsibilities

• Undertake reception duties including answering and transferring calls, taking and relaying messages
• Support callers with initial basic enquiries and greet visitors to the office
• Perform administrative tasks including scanning, copying, faxing, filing, and franking mail
• Provide clerical and administrative back-up for administrative and legal teams
• Undertake deliveries, act as a courier, and maintain office provisions

Entry requirements

GCSE in: (English (grade 4 - 9), Maths (grade 4 - 9))