Data Analyst Higher Apprenticeship - Grosvenor

About the role

✨ Launch Your Data Journey with Grosvenor! ✨

Ready to dive into the world of data and make a real impact? Grosvenor is looking for enthusiastic individuals to join our team as a Data Analyst Apprentice! 🚀 This is your chance to earn while you learn, analyse customer trends, build awesome dashboards, and help us shape incredible business and digital experiences.

About the Role 🤔

Team up with our Customer Insights Manager to unlock a deeper understanding of our customers. You'll explore everything from how they feel and behave to how they use our digital services. Get hands-on with the entire data journey: from gathering and organising raw data to creating dynamic dashboards, extracting valuable insights, and presenting your findings to key people. This role is packed with practical experience in survey research, data analysis, reporting, and data visualisation, all while you complete your Level 4 Data Analyst apprenticeship.

What You'll Be Doing 🧑‍💻

• Boosting Customer & Community Insight: Help us understand what our customers and communities need! You'll be involved in designing, running, and analysing surveys, including our big annual customer survey and regular sentiment research. Work with our Operations, London Estate, and Sustainability teams to turn data into clear recommendations that drive business decisions. You’ll get to play with survey design, data management, SQL, semantic modelling, Microsoft Fabric, and Power BI. 📊
• Powering Our Data & Reporting Platforms: Help build and manage tools that give us a clearer picture of our digital customers. Collaborate with the Digital Solutions Team and Group Technology. This means creating dashboards, helping with Google Analytics integrations, supporting colleagues with the platform, and contributing to monthly and ongoing reports. Plus, you'll be on the lookout for ways to make these platforms even better! 💡
• Unlocking the Digital Customer Experience: Work with Digital Product Managers and the User Experience Research Manager to analyse how customers interact with our digital products. Your insights will be crucial in developing and improving our customer-facing digital tools. You’ll get valuable experience working with Google Analytics data. 📈

Your Day-to-Day Adventure 🗓️

• Cleaning, managing, and analysing heaps of data.
• Helping to design and deliver customer surveys.
• Ensuring data accuracy and spotting any inconsistencies.
• Collaborating with Operations, Sustainability, Group Technology, and the Digital Solutions Team.
• Building new dashboards and jazzing up existing ones to present insights.
• Contributing to regular reports for the London Estate and Operations teams.
• Presenting your findings to internal stakeholders.
• Keeping records of data sources, definitions, and how you did your analysis.

Skills That Shine ✨

• Proactive & Curious: You’re always eager to learn and figure things out.
• Growth Mindset: You embrace challenges and see them as opportunities to grow. 🌱
• Team Player: You work well with others and enjoy collaborative projects.
• Detail-Oriented: You have a sharp eye for detail and a passion for data accuracy.
• Great Communicator: You can clearly explain your ideas, both in writing and when you speak.
• Insight Translator: You can turn complex data findings into easy-to-understand presentations that highlight why the insights matter.
• Tech Explorer: You’re keen to learn tools like SQL, Microsoft Fabric, Google Analytics, and Power BI. (Don't worry if you haven't used them all before – your curiosity is what counts!)
• Data Enthusiast: You're genuinely interested in how data can lead to smarter business and customer decisions.

We're on the lookout for your curiosity, analytical thinking, and a real passion for using data to make a difference.

Entry Requirements 🎓

• A Level 3 qualification (like an apprenticeship, A-levels, or BTEC) OR equivalent work experience (around two years in a related field).
• Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above.
• You should have some experience using Excel (especially pivot tables and XLookup) and Microsoft products (or similar).

Work Schedule ⏰

• 35 hours per week, Monday to Friday, 9:30 am - 5:30 pm.

Perks & Benefits 🎉

• 💰 Pension & Life Assurance: Generous pension scheme and life assurance cover.
• ✈️ Annual Leave: Plenty of time to relax and recharge.
• 🩺 Private Medical Insurance: Look after your health.
• 🍔 Subsidised Lunch: Enjoy affordable and tasty meals.
• 🤝 Employee Support: Resources to help you thrive.
• 🩹 Serious Condition Support: Additional support when you need it most.
• 🦷 Dental Insurance: Keep your smile healthy.
• 🏥 Healthcare Cash Plan: Help with everyday health expenses.
• 🛍️ Discount Site: Save on your favourite brands.
• 💪 Wellhub: Access to wellness resources.
• 🚆 Season Ticket Loan: Get a great deal on your commute (available after probation).
• 🚲 Cycle to Work: Eco-friendly commuting options.
• 🏖️ Buy / Sell Annual Leave: Flexibility for your holiday plans.
• 💡 Health Screenings: Stay on top of your well-being.
• 🏡 Mortgage Advice Service: Get expert guidance.
• 📈 Workplace ISA: Save for your future.
• 🚗 Electric Car Leasing Scheme: Go green with your transport.
• 🌐 Worklife Central Platform: A hub for all things employee well-being.
• 🌍 Volunteer Days: Give back to the community.
• 🏡 Flexible Working: We support a good work-life balance.

Future Prospects 🌟

Did you know that 90% of our QA apprentices secure permanent jobs after completing their program? That's 20% higher than the national average! Your career growth is a priority here.

About Grosvenor 🏢

Grosvenor is a global organisation with diverse interests, from urban property development and food & agtech to rural estate management and supporting vital philanthropic causes. We’re all about creating lasting positive impact – commercially, socially, and environmentally.

Ready to Apply? 🚀

Click the apply button to learn more and submit your application! Don't wait too long – applications may close early. Apply now to avoid disappointment!

Key responsibilities

• Analyse customer insights and provide recommendations
• Support the design, delivery, and analysis of customer surveys
• Develop and manage customer data and reporting platforms
• Clean, manage, and analyse large datasets
• Create and improve dashboards and contribute to regular reporting

Skills