Business Administration Apprenticeship - Leeds

About the role

🚀 Apprentice Business Administrator - Join the First Locate Family! 🚀

Are you ready to kickstart your career in the business world? First Locate, a leading UK outsourcing Financial Services company, is on the hunt for a bright and enthusiastic Apprentice Business Administrator to join our buzzing Customer Service Team in Colton, Leeds! 🎉

We’re searching for someone who’s confident, has a can-do attitude, and is seriously driven to make their mark in the business sector. This isn't just a job; it's your launchpad to becoming a future First Locate Superstar! ✨

What you'll be doing:

• Providing essential operational support to our awesome team, helping them smash client requirements and revenue targets. 🎯
• Digging into client accounts to clear up any queries or misunderstandings – you'll be a detective for amazing customer service! 🕵️‍♀️
• Keeping our customer accounts up-to-date with all the latest info – think of it as building relationships digitally. 💻
• Gently following up with customers for any outstanding information they might need to share. ✉️
• Sending out invoices, making sure our customers have all the clear details about their accounts. 🧾

What's in it for you?

This is an 18-month Apprenticeship designed for growth! Upon successful completion, our mission is to transition you into a full-time role. You'll have the opportunity to keep learning, developing, and climbing our exciting career pathway to reach your ultimate potential. 📈

About Us:

The First Locate Family is a crew of around 250 dedicated individuals across North and West Yorkshire, all committed to delivering top-notch customer service to our clients and their customers. We’re all about teamwork and making a real impact. 🤝

If you're eager to learn, ready to contribute, and want to be part of a supportive and growing company, then we want to hear from you! Apply now and let's build your future together! 💪

Key responsibilities

• Providing operational business admin support to the team
• Querying with client’s customer accounts regarding discrepancies
• Data inputting on to customer accounts with new information
• Chasing customers for outstanding information when relevant
• Sending out invoices for customers to explain outstanding debts