Administration Assistant Apprentice

About the role

Are you ready to be the backbone of a vital healthcare team? 💪 Join the Dorset Musculoskeletal Service as an Administrator and Receptionist and ensure our services run like a well-oiled machine. You'll be the friendly face and guiding voice for patients and visitors, handling enquiries, scheduling appointments, and making everyone feel welcome. 🤝 Your attention to detail will be key in managing records, referrals, and correspondence with the utmost accuracy and confidentiality. 🔒 You'll be a whiz with our IT systems, keeping patient information up-to-date and supporting the smooth operation of clinics. 💻 Plus, you'll help keep our environment safe and organised. 🏥 Based at Weymouth Community Hospital, you'll collaborate with clinicians in MSK, Physiotherapy, and ENT, and connect with referrers and diagnostic services. This is your chance to make a real difference and gain invaluable experience! ✨

Important Note: This role unfortunately does not offer visa sponsorship. You must have the legal right to work in the UK. 🇬🇧

To dive deeper into the main duties and responsibilities, please review the attached job description and person specification. When you apply, make sure your supporting statement shows us how your skills and experience align with these requirements. We appreciate your authentic voice – while AI can be a helpful tool, please use it to enhance your application, not create it. Your own words and genuine experiences are what we want to see! 🤩

We're committed to building a skilled, diverse, and caring workforce. Dorset HealthCare offers an employability service to help you shine, with support for applications, interview skills, and more. If you'd like assistance or know someone who would, contact dhc.wideningparticipation@nhs.net 📧

Key responsibilities

• Support busy administrative and reception functions.
• Act as the first point of contact for patients and visitors, managing enquiries and appointments.
• Handle records, referrals, and correspondence with accuracy, ensuring confidentiality.
• Utilise IT systems to maintain patient information and support clinic operations.
• Liaise with referrers and diagnostic services.

Skills