Care Coordinator/ Business Administrator Apprentice

About the role

Job Title: Care Coordinator 🚀

Are you ready to make a real difference in people's lives? 🌟 5 Care Services Ltd is seeking a dedicated Care Coordinator to join our dynamic team! We operate 24/7, so flexibility is key, and you'll be an essential part of our on-call rota, sometimes requiring weekend or evening work to keep our services running smoothly. 🌙

As a Care Coordinator, you'll be the glue that holds our domiciliary care services together, ensuring everything is safe, effective, and up to scratch. Your responsibilities will include:

• Scheduling care calls 🗓️
• Supporting our Service Users 🤝
• Managing our amazing Care Workers 💪
• Keeping meticulous records ✍️
• Making sure we're always compliant with CQC regulations ✅
• Ensuring top-notch continuity and quality of care for everyone we support ❤️

We're looking for someone with fantastic communication skills 🗣️ and serious organisational superpowers 🧠. You'll also need to be on point with GDPR, our company policies, and all contractual obligations with Local Authorities and private clients. 💯

A critical part of this role is ensuring all new packages are brought on board safely and efficiently. This means you'll be responsible for confirming and evidencing:

• We've gathered all the necessary information to understand individual needs. 🧐
• Our team can safely meet each Service User’s needs. 👍
• We have enough staff with the right skills and continuity available. 🧑‍⚕️
• A Field Care Supervisor can complete the Care Assessment within 72 hours. ⏱️
• All contractual and operational requirements are met. ✔️

If you're organised, a great communicator, and passionate about providing excellent care, we want to hear from you! 🎉

Key responsibilities

• Scheduling care calls
• Supporting Service Users
• Managing Care Workers
• Maintaining records
• Complying with CQC regulations

Entry requirements

GCSE in: (English (grade C/4 or above), Maths (grade C/4 or above))