Office Administrator Apprentice

About the role

Customer Service & Admin Assistant 📞📧

Are you a proactive and organised individual looking to kickstart your career in a dynamic environment? We're seeking enthusiastic individuals to join our team!

What You'll Be Doing:

• Answering incoming calls and expertly handling customer enquiries with a smile! 😊
• Keeping our customers, suppliers, contractors, and colleagues in the loop via phone and email. 💬
• Keeping clients updated on the progress of their projects. 🛠️
• Following up with suppliers and contractors to get the info we need. 🕵️‍♀️
• Helping to coordinate exciting jobs and larger projects. 🚀
• Meticulously completing and updating documents, keeping our records sharp. 📂
• Becoming a whiz with Vermtek's in-house systems and Microsoft Office Suite. 💻
• Generating reports and sharing key information with the team and management. 📊
• Providing all-around administrative support to keep things running smoothly. ✨
• Ensuring all outstanding tasks are seen through to the end and knowing when to flag any issues. ✅

Join us and make a real impact! 💪

Key responsibilities

• Manage communications with customers, suppliers, contractors, and colleagues.
• Provide general administrative support and maintain accurate records.
• Utilise in-house systems and Microsoft Office to run reports.
• Assist with the coordination of jobs and project works.
• Follow through on outstanding actions and escalate issues when necessary.

Entry requirements

GCSE in: (English (grade 4), Maths (grade 4))