Optical Assistant Apprenticeship - East Grinstead Specsavers

About the role

Customer Experience & Eyecare Assistant ✨

Ready to make a real impact? We're looking for enthusiastic individuals to join our team and deliver an exceptional customer experience. Your mission:

• Be the ultimate guide! Provide top-notch advice and a super warm welcome to everyone who walks through our doors. 👋
• Schedule the smiles! Book eye tests efficiently and help us keep our appointments running like clockwork. ⏰
• Prep for perfection! Conduct pre-screening of patients and accurately measure frames to ensure the perfect fit. 📏
• Keep things flowing! Be our eyes and ears on the ground, spotting and resolving any small issues that pop up to ensure a seamless experience for everyone. 🚀

Key responsibilities

• Provide top-notch customer advice and a warm welcome
• Book eye tests
• Pre-screen patients and measure frames
• Ensure smooth operations by identifying problems