Office Administrator Apprentice

About the role

Client Services Assistant 🚀

Are you ready to dive into the fast-paced world of professional services? We're looking for a motivated and organized Client Services Assistant to join our dynamic team! This role is your chance to gain valuable experience and make a real impact.

What you'll be doing:

• First Impressions: Be the friendly face of our company, warmly welcoming clients and ensuring they have a seamless experience. You'll also have the opportunity to step in and manage our reception area! 👋
• Communication Hub: Master our phone system, efficiently answering calls and connecting them to the right people. 📞
• Digital Operations: Dive into our case management system, opening new client files with precision. You'll also be a whiz with document handling – retrieving, photocopying, and scanning to keep everything running smoothly. 📁💻

Key responsibilities

• Assisting with reception duties, including meeting and greeting clients.
• Handling incoming telephone calls and directing them appropriately.
• Opening new files on the case management system.
• Retrieving documents for clients.
• Performing general administrative tasks such as photocopying and scanning.

Entry requirements

GCSE in: (English (grade 4), Maths (grade 4))