Apprentice - Audio Typist/admin

About the role

Healthcare Records & Medical Secretary Apprentice 🌟

Ready to kickstart your career and make a real difference? We're looking for motivated individuals to join our Healthcare Records and Medical Secretaries team as Apprentices! 🚀

This is your chance to gain invaluable experience supporting our Medical Secretarial teams. You'll be right in the thick of it, providing essential admin support that keeps everything running smoothly. 🏥

Your day-to-day will involve:

• Typing up confidential clinic notes ✍️
• Processing important patient letters ✉️
• Scanning patient information into our Electronic Patient Record (EPR) system – super important for accuracy! 💻
• Handling daily mail for the team 📬
• Answering calls and tackling queries, both over the phone and through other channels 📞
• General admin tasks as needed to support the team.

The work is complex, sensitive, and confidential, so attention to detail is key! 🔑 We need someone who's eager to learn secretarial work, can shine both in a team and on their own, and has awesome communication skills. 🗣️ You'll be trained to work accurately and with precision.

We've got protected time set aside for you to smash your apprenticeship modules. 📚

Apprenticeship Wage:

• Under 18: £6.40 per hour
• 18-20: £8.60 per hour
• 21 & over: £11.44 per hour (National Minimum Wage for your age after 12 months)

Important Note: Due to UK Visas and Immigration rules, this role is not eligible for skilled worker sponsorship. 🚫

Key Responsibilities:

• Typing patient clinic notes from digital dictation.
• Accurately scanning patient information into the EPR system.
• Processing and distributing incoming mail daily.
• Answering phone calls and handling queries under guidance.
• Promptly and accurately scanning patient information (e.g., physio reports, scan results, blood results) into electronic records.
• Typing clinical notes, pre-op, and ward notes accurately via audio transcription.
• Utilizing the Trust's computer systems significantly.
• Maintaining and updating diagnostic waiting lists and printing results.
• Updating patient details on the CareFlow system with high accuracy.
• Checking patient appointments and waiting list entries on CareFlow.
• Making and receiving telephone calls.
• Using photocopiers and fax machines.

Think you’ve got what it takes? Apply now! ✨

Key responsibilities

• Type and process clinical notes and letters through audio transcription.
• Scan and accurately update patient information into the Electronic Patient Record (EPR) system.
• Process and distribute incoming and outgoing mail daily.
• Answer the telephone and deal with patient queries.
• Maintain diagnostic waiting lists and update patient details on relevant systems.

Entry requirements

Essential qualifications (Essential GCSE pass English language GCSE pass Maths Desirable All round good GSCE results)

Skills