Pcn Business Administration Apprentice

About the role

🚀 Business Administrator Apprentice 🚀

Join our awesome, award-winning team at Deben Health Group PCN as an enthusiastic and reliable Business Administrator Apprentice! 🎉 This is your chance to get hands-on experience while working towards a recognised Business Administrator apprenticeship. We'll guide you every step of the way as you learn to:

• 📱 Master digital systems and process documents like a pro.
• 📧 Handle routine tasks and enquiries with a smile.
• ✍️ Prepare letters and keep records super accurate.
• 🤝 Support our patients, clinicians, and admin teams across the PCN.

What's in it for you?

• 🏆 Earn a recognised Business Administrator apprenticeship qualification.
• 📚 Get dedicated time for off-the-job learning.
• 🚀 A structured induction, ongoing supervision, mentoring, and regular progress reviews.
• 🌐 Gain diverse experience across four GP practices and a slick PCN admin service.
• 💰 Receive an apprenticeship salary that meets current requirements.
• 🏥 Access to the NHS pension scheme and awesome NHS/Blue Light discounts (eligibility applies!).
• 🌟 The chance to snag a permanent role after you've successfully completed your apprenticeship (though no guarantees, we're all about growth!).

You'll learn all about:

• 💡 How professional admin keeps primary care running smoothly and safely.
• 💻 Using Microsoft 365, NHS email, SystmOne, and other key digital tools.
• 📝 Preparing correspondence, processing documents, and maintaining tip-top records.
• 🗣️ Communicating effectively and professionally with everyone.
• ⏱️ Managing your workload, being a team player, and suggesting improvements.
• 🔒 Keeping confidential information safe and knowing when to ask for help.

Intrigued? 👀 For more deets, check out the full job specification attached!

Key responsibilities

• Use digital systems
• Process documents, correspondence, and prepare letters
• Manage routine tasks and enquiries
• Maintain accurate records
• Support patients, clinicians, and administrative teams

Skills