Apprentice Administration Assistant
Nottingham University Hospitals NHS Trusts · Midlands · NG7 2UH
About the role
Ready to kickstart your career in healthcare admin? ✨ We're looking for motivated, hardworking, and enthusiastic individuals aged 18+ to join our NHS team as an Administration Apprentice! 🏥 This is your chance to dive into the world of administration within the ENT Cancer Hub at the Queens Medical Centre Campus of Nottingham University Hospitals NHS Trust. 🚀
You'll be an essential part of our team, supporting with a variety of tasks:
- Greeting patients and managing reception duties 👋
- Handling phone calls and enquiries 📞
- Booking patient appointments 📅
- Sorting and distributing mail ✉️
- Organizing and filing documents 📁
- Scanning documents electronically 💻
- Updating patient records accurately ✅
- And other general office tasks that keep us running smoothly! 🌟
We're here to help you grow! You'll develop valuable skills like:
- Prioritizing tasks like a pro 🥇
- Paying attention to the little details (they matter!) 👀
- Taking initiative and problem-solving 💪
- Thriving in a busy, fast-paced environment 🏃♀️💨
We're seeking conscientious, enthusiastic team players with awesome organizational skills. 🏆 You'll need to understand and respect confidentiality, be reliable, and motivated to learn. 🧠 Being able to communicate clearly, both verbally and in writing, and staying calm under pressure are key. 🧘 You'll always present a professional and polite attitude. 😊
You'll gain hands-on experience with Microsoft Office and vital NHS systems. 🧑💻📚
Interested? Check out the attached job description and person specification for all the juicy details! 👇
Key responsibilities
- Provide support in reception duties and answering telephone enquiries.
- Book patient appointments and update records.
- Manage documents including sorting post, general filing, and electronic scanning.
- Undertake other general office duties.
- Develop skills using Microsoft Office and NHS systems.
Entry requirements
Essential qualifications (Essential Functional skills level 1 in English, Maths and ICT Desirable GCSE Grade C or above in English and Maths)