Medical Receptionist Apprentice

About the role

🌟 Are you ready to kickstart your career in healthcare? 🌟

We're on the hunt for a vibrant and dedicated individual to join our medical reception team as an Apprentice Medical Receptionist! This is your chance to be the friendly face and helpful voice that patients experience first. 🤩

What you'll be doing:

• Being the ultimate first point of contact – greeting patients with a smile (face-to-face and over the phone/email!). 👋
• Keeping our practice running like a dream by handling a variety of admin tasks. 🚀
• Answering calls and managing our reception inbox – you'll be the communication hub! 📞
• Occasionally reaching out to patients to schedule or adjust appointments, or for important health campaigns. 🗓️
• Connecting with other healthcare professionals to ensure seamless patient care. 🤝

What we need from you:

• A strong commitment to your apprenticeship journey, including all training. 💯
• A genuine passion for providing excellent customer care. ❤️
• Preparedness for a potential initial phone interview with Yeovil College. 📞

Why this is awesome:

• You'll gain invaluable experience in a supportive medical environment. 🌱
• This is a paid apprenticeship, meaning you earn while you learn! 💰
• You'll receive comprehensive training towards a Business Administration Level 3 qualification delivered by Yeovil College. 🎓
• The training involves a mix of hands-on learning at work and regular college sessions. 📚

Important stuff:

• Applications may close early if a fantastic candidate is found before the deadline, so don't wait! Apply now! 🏃‍♀️💨
• This apprenticeship is perfect for those aged 18 and over.

Join us and make a real difference! ✨

Key responsibilities

• Answering the telephone
• Greeting patients who come to the surgery
• Monitoring reception email inbox
• Phoning patients to offer/change appointments or book for health campaigns
• Liaising with outside health care professionals

Skills