Data Analyst Apprentice
Grosvenor · London · W1K 3JP
About the role
Data Analyst Apprentice 📊✨
Grosvenor is a global organisation involved in property, food & agtech, rural estate management, and philanthropy. We're all about creating positive impact, commercially, socially, and environmentally. 🌍
About the Role:
Team up with our Customer Insights Manager to dive deep into understanding our customers – what they think, how they behave, and how they use our digital stuff. You'll manage data from start to finish: collecting, organising, building awesome dashboards, finding those "aha!" moments, and presenting your findings to key people. This apprenticeship is your chance to get hands-on experience in surveys, data analysis, reporting, and making data look good. 📈
What You'll Be Doing:
- Uncover Customer Insights: Help design, run, and analyse surveys (like our big annual one!) to get the scoop on what our customers think. You'll work with teams like Operations and Sustainability to turn these findings into clear, actionable business advice. 💡
- Manage Data & Reporting: Get involved with our customer data and reporting tools. You'll help build and maintain systems that give us a better view of our digital customers, create dashboards, and support things like Google Analytics. Get ready to work with teams in Digital Solutions and Group Technology. 💻
- Boost Digital Customer Experience: Partner with Digital Product Managers and the User Experience Research Manager to analyse customer behaviour online. Your insights will directly help shape and improve our customer-facing digital products, giving you real experience with Google Analytics data. 🚀
Your Day-to-Day Might Include:
- Cleaning, organising, and crunching big sets of data. 🧼
- Helping to create and deliver customer surveys. 📝
- Making sure data is top-notch and spotting any weird stuff. 👍
- Chilling and collaborating with Operations, Sustainability, Group Technology, and Digital Solutions teams. 🤝
- Building new dashboards and making existing ones even better to show off your insights. ✨
- Contributing to regular reports for the London Estate and Operations. 📊
- Presenting your findings to internal stakeholders – make it count! 🗣️
- Keeping good records of where data comes from and how you analysed it. ✍️
Skills We're Looking For:
- You're a go-getter, super curious, and motivated to learn. 🌱
- You've got a growth mindset and are eager to pick up new skills.
- You can work with others and are happy to adapt your approach. 🤸
- You're super detail-oriented and care about data accuracy. 💯
- You can communicate your ideas clearly, both in writing and speaking. 🎤
- You can take what you find in the data and explain it in a way that makes sense and shows why it's important.
- You're keen to learn tools like SQL, Microsoft Fabric, Google Analytics, and Power BI. (No worries if you haven't used them all yet!) 🤓
- You're interested in how data can help make smarter business and customer decisions.
We're looking for someone with a sharp, analytical mind and a real passion for learning how data can make a difference. 🤔
Entry Requirements:
- A Level 3 qualification (like an apprenticeship, A-levels, BTEC, etc.) OR equivalent work experience (around 2 years in a relevant job).
- Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or higher.
- You should have some experience using Excel (especially pivot tables and XLookup) and other Microsoft products (or similar).
Working Hours:
35 hours per week, Monday to Friday, 9:30 am - 5:30 pm. ⏰
Perks & Benefits:
- Pension & Life Assurance (a solid defined benefit pension scheme and life cover) 💰
- Generous Annual Leave ☀️
- Private Medical Insurance 🏥
- Subsidised Lunch 🥪
- Employee Support Services
- Discount Site
- Wellhub
- Season Ticket Loan (up to £10,000 after probation!) 🎟️
- Cycle to Work Scheme 🚲
- Mortgage Advice Service 🏡
- And more!
Future Prospects:
Most of our apprentices go on to secure permanent jobs – way above the national average! 🚀
About QA:
Our apprenticeships are the perfect way to learn new skills, get paid while you do it, and kick-start an amazing career. We're a top training provider with thousands of success stories. 👍
Interested? Apply now! 🔥
Key responsibilities
- Collect, manage, and analyse large datasets, ensuring data quality.
- Support the design, delivery, and analysis of customer surveys and sentiment research.
- Develop and enhance dashboards to communicate insights clearly.
- Produce actionable insights and present recommendations to stakeholders.
- Contribute to regular reporting and support customer data platforms.