Network Engineer Apprentice

About the role

Join our Group IT team and level up your tech game! 🚀 We're looking for an ambitious apprentice to dive into the world of IT support, networking, and infrastructure. You'll be working alongside seasoned pros, gaining real-world experience while completing your Level 4 Network Engineer / CompTIA apprenticeship with Leep Talent. 💻 Get ready to:

• Be the first line of defense for all IT hardware, software, and connectivity issues. 🛡️
• Help install, configure, and keep our IT and network gear in top shape. 🛠️
• Get hands-on with Microsoft 365, Entra ID, and Active Directory. ✨
• Dive into network monitoring, troubleshooting, and security. 🕵️‍♂️
• Keep our IT asset, user, and technical records on point. 📝
• Log and smash those incidents through our IT Service Desk. 🎟️
• Pitch in on exciting IT projects, installations, and upgrades. ⚡
• Collaborate with our awesome team and external suppliers to solve tech puzzles. 🤝
• Master and uphold our company's IT, security, and data protection policies. 🔒
• Crush your apprenticeship training and assessments! 💯

Key responsibilities

• Provide first-line support for IT hardware, software and connectivity issues
• Assist with the installation, configuration and maintenance of IT and network equipment
• Support Microsoft 365, Entra ID and Active Directory administration
• Assist with network monitoring, troubleshooting and security
• Maintain accurate IT asset, user and technical records

Entry requirements

GCSE in: (English (grade 4/C +), Maths (grade 4/C +))