Business Administration Apprentice

About the role

Apprentice Administrator & Customer Support 🚀

Are you ready to kickstart your career and gain awesome admin and customer service skills? We're looking for a motivated Apprentice to join our team! You'll be the backbone of our daily operations, ensuring everything runs smoothly and our customers are happy. 💯

What you'll be doing:

• Keeping all customer records and important documents shipshape. 📁
• Lending a hand with admin tasks to support all our awesome departments. 💪
• Making sure our online customer records are on point and totally accurate. ✅
• Helping create and put together reports for our Head of Sales. 📊
• Being the first point of contact for customer queries, from opening the post ✉️ to answering calls 📞 and smashing emails. 📧
• As you grow with us, you'll develop top-notch customer service skills, knowing when to ask for help and confidently resolving issues. You’ll learn to become a pro at making our customers smile! 😊

What we expect:

• A commitment to learning and growing throughout your apprenticeship. 🌱
• Always following our Health, Safety & Environmental Policy, Equality & Diversity Policy, and Code on Business Conduct and Behaviour. 🤝
• Being up for other reasonable duties as requested by your manager. 👍

If you're eager to learn, great with people, and want to make a real impact, we want to hear from you! Apply now! ✨

Key responsibilities

• Maintain customer records and documentation.
• Support other departments in administrative duties.
• Help with production and collation of reports.
• Provide support in resolving day-to-day customer queries.

Entry requirements

GCSE in: (English (grade 4-9), Maths (grade 4-9))