Student Reception And Administration Apprentice

About the role

Student Reception Apprentice ✨

Ready to dive into the heart of a bustling school environment? We're looking for a motivated and friendly individual to join our team as a Student Reception Apprentice! This is your chance to gain valuable experience while making a real difference. 🤝

What you'll be doing:

• Be the first point of contact for students, families, and visitors, offering a warm and professional welcome. 👋
• Assist the Student Reception Lead with handling student enquiries via phone, email, and in person, ensuring everyone gets the right information or is directed to the perfect person. 📞📧
• Help manage student timetables on our system to guide students effectively. 🗓️
• Support with checking student medication records and arrangements in line with school policies. 💊 (Administering medication is only for those with specific training!)
• Be a friendly face and offer support to students visiting reception, especially if they're feeling unwell or upset, connecting them with the right staff. 🤗
• Keep our reception records neat and tidy, helping with tasks like preparing documents, filing, scanning, and scheduling appointments. ✍️
• Handle sensitive information with the utmost care and confidentiality, always following our data protection, safeguarding, and safety procedures. 🤫
• Learn and grow by attending planned apprenticeship training, completing learning tasks, and participating in progress reviews with your manager and training provider. 📚
• Take on other reasonable duties as needed, fitting for your role and training stage. 🚀

What we're looking for:

• A genuine desire to learn and develop new skills. 🌱
• Excellent communication and interpersonal skills. 🗣️
• A positive attitude and a proactive approach. 😊
• Reliability and the ability to follow procedures. ✅
• An understanding of the importance of confidentiality. 🤐

Perks:

• Gain hands-on experience in a dynamic educational setting. 🏫
• Receive dedicated training and support. 🎓
• Be part of a supportive team. 👨‍👩‍👧‍👦

If you're eager to kick-start your career and are passionate about helping others, we want to hear from you! Apply now and let's build something great together. 🌟

Key responsibilities

• Support student enquiries and provide appropriate direction.
• Welcome students, families, and visitors to reception.
• Manage incoming communications (calls, emails) and pass messages.
• Maintain accurate reception records and perform routine administrative tasks.
• Attend planned apprenticeship training and complete learning activities.

Entry requirements

GCSE in: (English (grade 4), Maths (grade 4))