Optical Assistant Apprenticeship - Serpentine Green Specsavers

About the role

Join our team as a dynamic Retail Assistant! 🤩

Your Mission:

• Be the ultimate guide for our customers, offering stellar advice and a friendly welcome that makes them feel right at home. 👋
• Master the art of booking appointments, ensuring our schedule runs like clockwork. ⏰
• Become a pro at pre-screening patients and taking precise frame measurements. 📏
• Keep our store running like a well-oiled machine by spotting and solving any little hiccups that come your way. ✨

What you'll be doing:

• Delivering exceptional customer service and expert advice. 💡
• Managing appointment bookings efficiently. ✅
• Conducting patient pre-screening and frame measurements. 🧐
• Proactively identifying and resolving operational issues. 🚀

Key responsibilities

• Provide top-notch customer advice and a warm welcome
• Book in eye tests
• Pre-screen patients
• Measure frames
• Ensure smooth operations by identifying and addressing problems