Ip Team Support Apprentice

About the role

IP Team Support Apprentice 🚀

Location: Manchester

Reports to: Senior IP Paralegal

Hours: 34 hours per week (Full-time)

Are you looking to kickstart your career in the exciting world of Intellectual Property? ✨ We're seeking an enthusiastic and organised IP Team Support Apprentice to join our Manchester team. This is a fantastic opportunity to gain hands-on experience and develop valuable skills in a supportive environment.

What you'll be doing:

Correspondence & Document Handling 📂

• Saving incoming emails and documents to our system (Equinox) with clear titles. 📁
• Acknowledging emails and crafting simple, standard replies for cases (like filing, publication, or grants). ✍️
• Collecting expense receipts and sending them to the accounts team. 🧾
• Providing cover and support for the team with Equinox uploads. ⬆️
• Checking case summaries against Equinox and finding important cited documents using Espacenet. 🔎
• Booking video calls (VCs) and keeping track of admin tasks on Equinox. 🗓️
• Sending reminders and acknowledgements to the European Patent Office (EPO) as needed. 📧
• Sending closed files to our Halifax office, double-checking Equinox, and ensuring all charges are billed and the file status is accurate. ✅
• Creating opposition files by downloading documents from the EPO register, organising correspondence, and creating tabs. 📚
• Processing incoming post and original documents according to our guide. 📬

Office Administration 🏢

• Welcoming visitors, organising refreshments/catering, and ensuring meeting rooms are spotless. ☕
• Managing stationery orders, scanning and saving mail, franking outgoing mail, and sending recorded deliveries. 📦
• Handling the weekly office shop for essentials like fruit, coffee, and milk. 🍎🥛
• Ordering lunches for internal meetings, confirming attendee numbers with the team. 🍔
• Assisting with business travel arrangements when required. ✈️
• Keeping the office tidy and organised, and helping with archiving tasks. 🗄️
• Answering incoming calls and taking messages accurately. 📞
• Printing, photocopying, scanning, and uploading documents as needed. 🖨️

What we're looking for:

• A keen interest in learning about the IP field.
• Excellent organisational skills and attention to detail.
• Strong communication and interpersonal skills.
• A proactive and positive attitude.
• Proficiency in basic computer skills.

This apprenticeship offers a brilliant chance to learn, grow, and become an integral part of our professional team. If you're ready to dive in and make a difference, we'd love to hear from you! 💪

Key responsibilities

• Manage and process incoming and outgoing correspondence and documents, utilising internal systems.
• Provide administrative support for case management and team operations, including expense processing.
• Coordinate visitor reception, meeting room logistics, and catering arrangements.
• Oversee office supplies, mail processing, and contribute to maintaining an organised environment.
• Handle incoming calls and provide general support for office and travel arrangements.

Entry requirements

GCSE in: (English (grade 4), Maths (grade 4))