Business Admin Apprenticeship

About the role

Patient Support Assistant 💉

Join our awesome, tight-knit nursing and GP support crew! This is your shot to shine if you're all about venepuncture and feeling confident with essential clinical tasks like ECGs and blood pressure checks. ⚡️

Your Mission, Should You Choose to Accept It:

• Be the friendly voice on the phone, booking appointments and handling patient questions with ease. 📞
• Keep our main inbox in check, making sure every email gets the attention it deserves. ✉️
• Scan important hospital letters and correspondence straight into patient records. 📂
• Welcome new patients and get them all signed up. 👋
• Be the go-to for patients, checking them in, sorting their appointments, handing out prescriptions, and answering those burning questions. 💊
• Work with GPs to reach out to patients for follow-up tests and appointments. 🗓️

Bonus Points For (Desirable Skills):

• Phlebotomy Pro 🩸
• Blood Pressure Guru 📈
• ECG Expert 📊
• Chronic Disease Management Champ 💪
• Diabetic Foot Check Rockstar 🦶
• Vitamin B12 Injection Whiz 💉

Key responsibilities

• Managing patient appointments and enquiries
• Managing the main email account
• Scanning hospital letters and correspondence on to patient records
• Performing venepuncture/phlebotomy
• Carrying out basic clinical duties, including ECGs and blood pressure monitoring

Entry requirements

GCSE in: (English (grade 4/C), Maths (grade 4/C))