Business Administration Apprentice - Bushbury

About the role

Reception & Administration Assistant 🌟

Ready to be the first point of contact and keep our operations running smoothly? We're looking for a friendly and organized individual to join our team! If you're great with people, detail-oriented, and can juggle multiple tasks, this is the role for you!

What you'll be doing:

• Welcoming Vibes: Greet all visitors with a smile, making sure they feel welcome and get to where they need to be. 👋
• Phone Master: Handle incoming calls professionally, directing them to the right person and taking messages accurately. 📞
• Mail Guru: Sort and distribute incoming mail daily, and get outgoing mail ready to go. ✉️
• Stock Controller: Keep an eye on supplies like stationery, office snacks, and essentials, ordering what we need by the 25th of each month. 🛒
• Learner Support: Send out important letters to learners (attendance, open days, etc.) on time and follow up on progress paperwork. 📚
• Attendance Ace: Confirm weekly learner attendance with placements, chase up any non-attendance by 10 AM daily, and update logs. ⏰
• Data Entry Whiz: Accurately input learner details, review dates, and attendance onto our PICs system. 💻
• File Master: Conduct audits on learner files to ensure everything is in order and flag any issues. ✅
• Daily Records: Make sure everyone signs in and out, filing records at the end of each day. 📄
• Admin Support: Help with general copying, typing, and filing duties. 📂
• Induction Prep: Prepare awesome induction packs for our Study Programme learners. 🎁
• Room Booker: Manage the room booking system at our Willenhall centre. 📅
• Documentation Keeper: Ensure we have enough Study Programme documentation. 📝

What we're looking for:

• A friendly and professional attitude.
• Excellent communication skills.
• Strong organizational abilities.
• Attention to detail.
• Ability to multitask and prioritize.
• Comfortable with administrative tasks and data entry.

Join us and make a difference! ✨

Key responsibilities

• Meet and greet visitors and manage incoming calls professionally.
• Handle incoming and outgoing mail and distribute internal post.
• Order and maintain stock of required stationery and office supplies.
• Administer learner information, including sending letters, updating files, and inputting data into systems.
• Undertake general copying, typing, and filing duties.