Business Administration Support Apprenticeship

About the role

🌟 Apprenticeship Opportunity: Kickstart Your Career! 🌟

Are you ready to dive into a super busy, team-focused environment? We're looking for an enthusiastic individual to support young people on their journey to success. This apprenticeship is your golden ticket into careers in admin, education, advice, welfare, and other awesome support roles for young people. 🚀

What You'll Be Doing:

• Organizing and documenting learner recruitment, interviews, and inductions – keeping all the important paperwork tidy. 📄
• Helping our Learning Progression Advisors (LPAs) and Centre Managers (CMs) with our Arbor system. 💻
• Setting up and managing learner documents for DBS checks and sending out weekly updates. 🕵️‍♀️
• Keeping our bursary application files in order and making sure payment spreadsheets are ready weekly. 💰
• Tracking learner attendance, chasing up absences, and reporting to schools and support agencies. 📣
• Managing our Health & Safety sign-in book and updating our H&S files. ✅
• Compiling and checking all learner files, ensuring everything is signed and complete. 💯
• Processing admin documents for all our programmes. 📑
• Filing (lots of it!). 📂
• Providing Arbor attendance reports and induction questionnaires at six-week reviews. 📊
• Answering the phone and helping with enquiries. 📞
• Inputting data into Arbor and the ILR system. 🔢
• Letting learners know about upcoming exams and holidays. 🗓️
• Archiving old learner files and completing yearly archiving tasks. 📦
• Keeping records of employers and placements up-to-date. 🤝
• Maintaining external contact lists and learner contact details. 📞
• Tracking and reporting on learner progression monthly. 📈
• Managing learner certificates. 📜
• Checking stationery stock and ordering supplies. ✏️
• Keeping learner snacks and drinks stocked. 🍎
• Attending meetings and taking minutes. ✍️
• Managing the free school meals spreadsheet. 🥗
• Checking classrooms at the end of the day. 🏫
• Monitoring fire exits. 🔥
• Updating your mobile phone with learner details. 📱
• Ensuring the photocopier is ready to go with paper and toner. 🖨️
• Tracking laptop and charger usage and maintenance. 🖱️
• Managing your diary and calendar. 📅
• Representing First Rung at promotional events. 🎉
• Assisting the CM/LPA on results day. 🥳
• Working across our Colindale and Ponder End Centres as needed. 📍
• Completing all training and tasks for your Level 3 qualification. 📚
• Keeping all learner and employer information confidential and GDPR compliant. 🔒
• Leading the Learner Voice Forum and reporting findings. 🗣️
• Helping with the Jack Petchey Award. 🏆
• Understanding and applying First Rung's Health & Safety and Equal Opportunity policies. ⚖️
• Being a positive part of First Rung's marketing and promotional efforts. ✨
• Crucially: Safeguarding and promoting the welfare of all young people and vulnerable adults is everyone's responsibility. 💖

Don't have all the experience? No worries! First Rung can provide training and work experience opportunities to help you get there. 🎓

What You'll Get:

• Level 3 Business Administration Apprenticeship qualification.
• Functional Skills in Maths and English (if needed).
• Training and location to be confirmed.

Join us and make a real difference! 💪

Key responsibilities

• Arrange and record learner recruitment, interview, and induction processes, maintaining all relevant paperwork and documentation.
• Assist with Arbor upload and maintenance, and manage internal learner documentation for DBS applications.
• Maintain bursary application files and make available Bursary payments spreadsheets weekly.
• Monitor learner attendance, manage attendance call-ups and recordings, and inform relevant support agencies of reports.
• Maintain confidentiality, ensure GDPR compliance, and adhere to safeguarding policies and practices.

Skills