Bar And Waiting Apprenticeship
Harvester - Compasses - Hornchurch · London · RM12 4XS
About the role
Join the Harvester family! 👋 We're looking for awesome people to join our front-of-house team. Famous for our rotisserie chicken, sizzling grills, and epic salad bar, we serve up feel-good dining and want YOU to be part of it!
Ready for a fresh start? ✨ This is a wicked opportunity to gain skills, experience, and even a qualification! You'll be the friendly face our guests remember, making them feel welcome and recommending your faves from our menu. Bring your personality and help create amazing moments! 🤩
Key Responsibilities:
- Welcome guests with a smile and let them know about our tasty food and any cool offers. 🗣️
- Help guests find their perfect meal with personalised recommendations. 🍽️
- Make sure everyone's having a blast and enjoying their food. 😊
- Handle any questions or issues like a pro, keeping it smooth and efficient. 🚀
- Chat with your team, help each other out, and keep the good vibes going. 🙌
- Keep our place looking sharp – front of house, outside, and the loos too! 🧼
- Dive into training, e-learning, and smash those learning modules. 🧠
- Always follow the rules: brand standards, licensing laws, and company policies. 💯
What's in it for you?
- No experience needed! Seriously, if you're warm and helpful, we'll teach you everything. 😎
- Hospitality Team Member Level 2 Apprenticeship: Work towards a nationally recognised qualification over 15 months. 🎓
- Work-based training: No boring college days! It's all hands-on with some remote Team calls and your own Learner Coach. 💻
- In-work Mentor: Get dedicated support from someone on our team. 🤝
- Functional Skills: Boost your English and Maths if you need to. 📚
- Regular Reviews: Check-ins every 12 weeks to see how you're doing. ✅
- Career Growth: This is just the start! Loads of chances to move up and do higher-level apprenticeships. 📈
- Awesome Discounts: 33% off all our brands for you, and 20% for your mates! 🎉
- Financial Tools: Wagestream to help manage your money and get early access to earned pay. 💰
- Paid Qualifications: We invest in your development. 💡
- Gym Membership Discounts: Stay fit and save cash. 💪
- Team Socials: Work hard, play hard! 🥳
- Pension, Paid Holiday, High-Street Discounts, Free Shares! 🎁
- Free Employee Helpline: Support whenever you need it. 💚
Pay:
- Aged 16-20: £10.85 per hour
- Aged 21+: £12.71 per hour
Important Note: Due to the nature of this role, involving independent alcohol sales and working within licensed premises, applicants must be 18 years or over. This is to make sure we can all follow licensing laws and run things smoothly.
Join us at Mitchells & Butlers and be part of a team where you're supported, valued, and can be yourself! Let's make every guest feel truly welcome. 🥰
Key responsibilities
- Offer a warm welcome and farewell to guests, while effectively communicating the service cycle, our products and any special offers or events
- Provide a fast and efficient service and ensure any guest queries and complaints are handled promptly and professionally
- Have open communication with the entire team to ensure the delivery of outstanding service, promoting a supportive atmosphere where you assist other team members whenever possible
- Participate in all in-house training, e-learning and the completion of assigned learning modules
- Always adhere to brand standards, licensing laws and all company policies and procedures