Ref: Ba37 Patient Services Co-ordinator Apprentice At Drs Ansari, Carradus & Farndell

About the role

Patient Care & Admin Superstar 🌟

Are you a people person with a knack for organization? Do you want to be at the heart of a busy healthcare practice, making a real difference? We're looking for a dynamic individual to join our team and help us provide top-notch care to our patients.

What you'll be doing:

• Greeting & Guiding: Be the first friendly face patients see, helping them find the right service or healthcare professional with a smile 😊.
• Practice Ambassador: Positively represent our practice, contributing to its growth and success 🌱.
• Admin Powerhouse: Offer essential administrative support to our amazing practice team.
• Procedure Pro: Get to know all our practice procedures inside and out 💯.
• Mail Maestro: Sort and distribute incoming mail, making sure important documents like reports reach their destination.
• Filing Fanatic: Keep patient records (both paper and digital) tidy and up-to-date.
• Digital Dynamo: Process online blood test forms with precision.
• Post Professional: Handle outgoing mail efficiently.
• Communication Champion: Connect with patients via phone 📞, email 📧, and text message 📱.

To apply:

If you're ready to step into this exciting role, you'll need to complete some extra paperwork and a Century assessment. We'll send you an email with all the details if you meet our requirements. Don't forget to check your junk mail folder! 🧐

Key responsibilities

• Receive, assist and direct patients in accessing appropriate services.
• Provide general administrative assistance to the practice team.
• Sort, distribute, and deal with incoming and outgoing mail.
• File and maintain patient records manually and electronically.
• Positively promote the practice to ensure consistent patient list growth.

Skills