Team Leader Apprenticeship
Kings Head Hotel (Hoveton) · East Of England · NR12 8UR
About the role
Apprentice Team Leader 🚀 | The Kings Head, Hoveton
Are you ready to be the vibrant heart of a local pub? ✨ The Kings Head, a historic gem in Hoveton with a modern twist, is looking for an Apprentice Team Leader with killer motivational skills and a passion for making people smile.
As part of Community Pubs, you'll be more than just a team leader; you'll be a community builder. 🤝 From ensuring flawless service to bringing life to our events, your creativity and organisation will shine. We're all about creating a welcoming, lively atmosphere where stories are shared and connections are made.
Your mission, should you choose to accept it:
- Deliver unforgettable, 5-star customer experiences every single visit. 🌟
- Step up and lead the front-of-house team when management isn't around, tackling any challenges head-on. 💪
- Master the art of a smooth shift, coordinating the team like a well-oiled machine. ⚙️
- Keep our bar safe, legal, and sparkling clean – no ifs, ands, or buts! 💯
What you'll bring to the table:
- An eagle eye for detail – every pint poured to perfection, every guest greeted with a genuine smile. 😉
- You're a natural-born role model, inspiring your team with your own stellar service and warm welcome. 👋
- The ability to think on your feet and pivot like a pro when things get hectic. 🤸
- A seriously positive, can-do attitude and a knack for being an awesome team player. 🏆
Perks that are as awesome as you are:
- Serious Discounts: 33% off food & drink for you, 15% for your loved ones. 🍻🍔 Plus, 50% off stays at Greene King Inns & Hotels for you, 25% for your loved ones. 🏨
- We've Got Your Back: Free Employee Assistance Program for mental, financial, and legal support. 💖
- Referral Bonus: Score up to £1,500 for referring a friend who lands a role! 💰
- Instant Access to Your Cash: Wagestream lets you access your earned wages before payday. 💸
- Retail Perks: Up to 30% off at Superdrug and exclusive Three Mobile deals, plus more! 🛍️
Your Apprenticeship Adventure:
- No boring college lectures! 🎉 This is all about hands-on, work-based training, with face-to-face sessions and virtual check-ins every 6 weeks with your dedicated Lifetime Learner Coach.
- You'll have a mentor right there in the pub to guide you. 🧑🏫
- Gain valuable Functional Skills in English and Maths if needed (GCSEs or equivalents not required). 📚
- Regular 12-week reviews to track your progress and celebrate your wins! 🥳
This is your chance to be part of a place where people feel truly welcome, safe, and like they belong. 🏠 We're committed to inclusion in everything we do, creating a culture where everyone can thrive.
Apprenticeship: Hospitality Supervisor Apprenticeship - Food and Beverage Level 3.
*Closing date is a guide; the role may close early if the perfect candidate is found.*
Key responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.