Apprentice Team Leader
Basset Hound (Thingwall) · North West · CH61 1AS
About the role
Apprentice Team Leader at The Basset Hound 🍻
Dreaming of a role where you can lead a team, create amazing customer experiences, and be part of a vibrant community? Look no further! The Basset Hound, our family-friendly pub in the stunning village of Thingwall, is searching for enthusiastic individuals to join us as Apprentice Team Leaders. 🌳✨
Nestled amidst nature, and just a short drive from beautiful Thurstaston Beach and Royden Country Park, our pub is the heart of the community. We're all about good times, great food, and even better company. 🌊☀️
As an Apprentice Team Leader, you'll be the driving force behind our front-of-house magic. Your ability to motivate your team and deliver top-notch customer service will be key to ensuring every guest has a 5-star experience. 🌟 You'll be instrumental in making our pub the go-to spot for everything from lively quizzes to music nights, bringing people together. 🎶🎉
What you'll be doing:
- Making every customer's visit unforgettable with your welcoming vibe. 😊
- Stepping up to support management and tackling any challenges head-on. 💪
- Organising and guiding the team through busy shifts, ensuring smooth operations. 🚀
- Keeping our bar safe, legal, and spotless for everyone. 🧼
What you'll bring:
- A keen eye for detail – perfection in every pour! 👌
- The ability to inspire great service and make everyone feel welcome. 🤗
- Quick thinking and adaptability for those fast-paced moments. ⚡
- A positive attitude and a genuine passion for teamwork. 💯
What's in it for you?
We believe in looking after our team. You'll get:
- Awesome discounts: 33% off food and drink for you, and 15% for your loved ones. 🍔🍺
- A free Employee Assistance Program for mental, financial, and legal support. 🧠⚖️
- Generous maternity and paternity policies. 👨👩👧👦
- A menopause-friendly environment. 💖
- Discounted stays at Greene King Inns and Hotels (50% for you, 25% for loved ones). 🏨
- Refer-a-friend bonuses up to £1,500! 💰
- Wagestream access to your pay before payday. 💸
- Retail discounts at places like Superdrug and Three Mobile. 📱🛍️
Your Apprenticeship Journey:
No college needed! This is a work-based apprenticeship with a mix of in-person and remote sessions with your dedicated Learner Coach. You'll have a workplace mentor to guide you every step of the way. We'll support you in gaining Functional Skills in English and Maths if needed. Regular reviews will ensure you're on track for success. 📈
We're creating places where everyone feels welcome, safe, and like they belong. ✨
We're looking for talented individuals to join our team and help us continue to be a hub for making memories, celebrating life, and sharing good times.
Hospitality Supervisor Apprenticeship - Food and Beverage L3.
*Closing date is a guide; the vacancy may close early if a suitable candidate is found.*
Key responsibilities
- Provide customers with a heartfelt and memorable experience
- Deputise for the management team and resolve any issues that arise in their absence
- Help organise and coordinate the team during a busy shift
- Ensure the bar is always safe, legal, and clean, and any issues are dealt with swiftly