Apprentice Team Leader
Coach & Horses (Wimborne) · South West · BH21 1QB
About the role
Apprentice Team Leader - Community Pubs 🍻
Come join the heart of the neighbourhood! 🏡 Community Pubs are where people connect, share stories, and make memories. We're backed by Greene King's amazing pub history, creating a vibe that's welcoming, fun, and full of personality. ✨
As our Apprentice Team Leader, your awesome people skills and dedication to giving customers a top-notch experience are key! 🤩 You'll be the go-to person for making sure your team is crushing it and creating those 5-star moments for everyone. 💯 It's not just about food and drinks; get creative with events like quizzes and music nights to bring the community even closer! 🎶
What you'll be doing:
- Delivering unforgettable experiences for every customer, every single time. ❤️
- Stepping up for the management team and sorting out any issues that pop up. 🦸
- Keeping the team organised and the shift running smoothly, like a well-oiled machine. ⚙️
- Ensuring the bar is always safe, legal, and spotless. 🧼
What you'll bring:
- A keen eye for detail – making sure every detail is spot on. 👀
- Being a legend on the floor, welcoming everyone with a smile and serving up fantastic experiences. 😄
- The ability to think fast and tackle any challenge that comes your way. 🚀
- A positive, "can-do" attitude and a true team spirit. 🙌
What's in it for you:
- Discounts galore! 🤑 33% off for you and 15% for loved ones on all our brands.
- Free support: Access to an employee assistance program for mental health, well-being, financial, and legal advice. 🆘
- Family-friendly perks: Enhanced maternity and paternity policies. 👨👩👧👦
- Menopause Friendly Employer. 💖
- Travel deals: 50% off for you and 25% for loved ones at our Greene King Inns and hotels. ✈️
- Refer a friend: Earn up to £1,500 for successful referrals! 💰
- Wagestream: Get access to your wages before payday when you need it most. 💸
- Retail savings: Up to 30% off at Superdrug and exclusive deals with Three Mobile, plus much more! 🛍️
Your Apprenticeship Journey:
- Work-based training: No college required! You'll learn on the job with support from a dedicated Lifetime Learner Coach and an in-house mentor. 🧑🏫
- Functional Skills: Get support with English and Maths if needed. ✍️
- Regular feedback: Reviews every 12 weeks with your coach and manager. 👍
We're all about CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG. 🌟 We're committed to inclusion in everything we do, so everyone feels valued and can thrive.
Apprenticeship: Hospitality Supervisor Apprenticeship - Food and Beverage Level 3.
*Please note: This vacancy may close early if the right candidate is found.*
Key responsibilities
- Provide customers with a heartfelt and memorable experience.
- Deputise for the management team and resolve any issues in their absence.
- Help organise and coordinate the team during a busy shift.
- Make sure the bar is always safe, legal, and clean.
- Ensure team members provide a 5-star customer experience.