Apprentice Team Leader
Hillfield Farm (Solihull) · Midlands · B90 4GT
About the role
Apprentice Team Leader at Farmhouse Inns! 🤩
Are you a natural leader with a passion for making people smile? ✨ Do you love creating awesome experiences for customers and have a knack for motivating a team? If so, this is the role for you!
As an Apprentice Team Leader, you'll be the driving force behind our front-of-house team. You'll ensure everyone is on point, delivering a 5-star experience that makes our guests want to come back again and again. 🌟 But it's not just about amazing food and drinks – you'll get to flex your creative muscles too! Think fun events, killer playlists, and bringing our community even closer together. 🎶🍔
What you'll be doing:
- Be the ultimate host: Wowing customers with a genuine, memorable experience every single visit. 👋
- Step up when needed: Supporting the management team and sorting out any issues that pop up. 🤝
- Keep the good times rolling: Organising and coordinating the team during busy shifts to make sure everything runs smoothly. ⚙️
- Keep it safe and sound: Ensuring the bar is always a safe, legal, and super clean space, tackling any problems quickly. ✅
What you'll bring to the table:
- A sharp eye for detail: Making sure every drink is poured perfectly and everything looks on point. 🧐
- Be the ultimate role model: Showing the team how to deliver top-notch service and give everyone a warm welcome. 🤗
- Think on your feet: Adapting to anything that comes your way during a busy shift. ⚡
- A positive vibe: Bringing a can-do attitude and being a true team player. 👍
What's in it for you? 🎁
- Major discounts: 33% off for you and 15% for your loved ones across all our brands! 🍻
- Support when you need it: Free employee assistance program for mental health, financial, and legal advice. 🧠💰
- Family-friendly perks: Enhanced maternity and paternity policies. 👨👩👧👦
- Menopause friendly employer. 🌸
- Weekend getaways: 50% off for you and 25% for your loved ones at Greene King Inns and hotels. 🏨
- Refer a friend bonus: Earn up to £1,500 for recommending awesome people! 💸
- Access your wages early: Wagestream for when life throws you a curveball. 📆
- Retail therapy: Up to 30% off at Superdrug and exclusive Three Mobile deals, plus loads more! 🛍️
Your Apprenticeship Journey:
No boring college lectures! 🙌 You'll get awesome work-based training, with a mix of face-to-face sessions and virtual check-ins with your dedicated Learner Coach every 6 weeks. You'll also have an in-work mentor cheering you on every step of the way. 🧑🏫
You'll gain your Functional Skills in English and Maths (if needed!) and have regular reviews every 12 weeks to track your progress and celebrate your wins. 🎉
We're all about creating places where everyone feels welcome, safe, and like they belong. 🥰 We're committed to making inclusion a priority in everything we do, so everyone can thrive.
Join our team and help us make Farmhouse Inns the best place to be!
*This is a Hospitality Supervisor Apprenticeship - Food and Beverage L3, including Functional Skills in maths and English.*
Key responsibilities
- Provide customers with a heartfelt and memorable experience.
- Deputise for the management team and resolve issues in their absence.
- Help organise and coordinate the team during a busy shift.
- Ensure the bar is always safe, legal, and clean, and any issues are dealt with promptly.