Apprentice Team Leader
Chesterfield Arms (Bretby) · Midlands · DE15 0QA
About the role
π Join Our Crew as an Apprentice Team Leader at The Chesterfield Arms! π
Dreaming of a role where you're the life of the party and a master of awesome experiences? β¨ The Chesterfield Arms, nestled in beautiful Bretby, is looking for YOU! We're not just a pub; we're the spot where legends are made, friendships ignite π₯, and unforgettable memories are created. Think delicious carvery feasts π₯©, classic pub grub π, and a buzzing atmosphere that welcomes everyone from locals to explorers heading to Calke Abbey. π³
As our Apprentice Team Leader, your superpower is your energy and your knack for making customers feel like VIPs. π€© You'll be the go-to person, motivating our front-of-house stars to deliver epic 5* service. π― Plus, get ready to unleash your creativity! π¨ From killer quizzes to jammin' music nights, you'll help us bring our community together.
What You'll Be Doing:
- Creating seriously memorable moments for every single guest. π₯°
- Stepping up and leading the charge when management isn't around. π¦ΈββοΈ
- Keeping the team on point and making shifts run smoother than a perfectly poured pint. π»
- Ensuring our bar is always safe, sparkling clean, and any hiccups are sorted ASAP. β
What You'll Bring to the Table:
- An eagle eye for detail β making sure every single thing is *chef's kiss* perfection. π
- Being the ultimate role model for stellar customer service and making everyone feel welcome. π€
- The ability to think fast and roll with whatever the shift throws at you. π
- A positive vibe and a true team player spirit. π
Perks You'll Score:
- Awesome discounts (33% off for you, 15% for your crew!) on all our brands. π€«
- FREE mental health, financial, and legal support through our Employee Assistance Program. π§
- Generous discounts at Greene King Inns and hotels (50% off for you, 25% for your loved ones!) for your next getaway. βοΈ
- Refer a friend and earn up to Β£1,500! π°
- Wagestream: Access your wages early when you need it most. πΈ
- Sweet retail discounts (think Superdrug & Three Mobile!). ποΈ
Your Apprenticeship Journey Includes:
- Zero college attendance needed! Learn on the job with dedicated work-based training, including cool face-to-face sessions and remote chats with your Coach. π©βπ»
- A mentor right here in the pub to guide you every step of the way. π€
- Support to nail your Functional Skills in English and Maths (if needed). π
- Regular check-ins to celebrate your wins and map out your progress. πΊοΈ
We're all about creating places where everyone feels welcome, safe, and like they truly belong. π Join us and help us build a culture where everyone can shine!
Apprenticeship: Hospitality Supervisor Apprenticeship - Food and Beverage L3 (includes Functional Skills in Maths and English).
Note: This vacancy may close early if the perfect candidate is found! Don't miss out! π
Key responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.