Apprentice Repairs Support
TOP COAT CONSTRUCTION LTD · London · RM3 8SB
About the role
Business Administrator Apprentice - Greenwich ๐
Ready to kickstart your career in business administration? We're looking for a motivated Business Administrator Apprentice to join our team in Greenwich! ๐ทโโ๏ธ๐ง
As our apprentice, you'll be working closely with our Repairs Coordinator, diving headfirst into the day-to-day operations of a busy contract. Your mission? To provide crucial support and ensure everything runs like clockwork. โฐ
What you'll be doing:
- Assisting the Repairs Coordinator: Jumping in to help with all sorts of daily tasks. Think of yourself as the right-hand person! ๐ช
- Liaising with Operatives: Keeping our field teams in the loop and booking in jobs efficiently. ๐
- Tenant/Client Communication: Handling incoming calls and emails from tenants and clients, and logging any issues accurately into our internal system. ๐
- Appointment Coordination: Scheduling appointments between tenants, clients, and our field operatives/contractors. You'll be the master of calendars! ๐๏ธ
- Purchase Orders: Raising purchase orders to keep projects moving. ๐งพ
- Repair Tracking: Monitoring repair progress through inboxes and spreadsheets. Staying on top of everything is key! ๐
- Compliance & Filing: Filing important safety and compliance certificates โ keeping everything organised and up to standard. โ
- Progress Updates & Chasing: Providing timely updates on repair progress and following up with contractors on overdue completions or arrival times. ๐โโ๏ธ
Your Development:
This is a fantastic opportunity to gain hands-on experience and develop your skills. You'll be enrolled in a Level 3 Business Administrator Standard apprenticeship, with weekly day release at our Stratford Campus (E15). This means you'll be learning on the job while also gaining formal qualifications. ๐
If you're organised, a great communicator, and eager to learn, this could be the perfect role for you! โจ
Key responsibilities
- Liaising with operatives and booking in jobs.
- Receiving tenant/client calls and emails, logging issues into internal system.
- Coordinating appointments between tenants, client, and field operatives/contractors.
- Raising purchase orders and tracking repair progress.
- Providing progress updates and chasing overdue contractor completions or arrival times.