Administration Apprentice

About the role

✨ Business Administrator Apprentice (Level 3) ✨

Ready to kickstart your career and gain invaluable experience across sales, HR, and finance? We're seeking a motivated and enthusiastic individual to join our dynamic team! This is a fantastic opportunity to develop a broad range of skills while making a real impact. 🚀

What You'll Be Doing:

• Customer Frontline Superstar: Be the first point of contact for our clients, handling their day-to-day needs. This includes processing orders, managing order fulfillment, tracking deliveries 🚚, and proactively identifying opportunities for cross-selling. Your goal? To ensure every customer has an amazing experience! 👍
• Phone Champion: Maintain high availability on the phone, responding to customer inquiries promptly and efficiently, and ensuring we consistently meet and exceed customer satisfaction expectations. 📞
• HR Support Buddy: Assist our HR team with general administrative tasks. You'll be supporting senior HR members on key "people agenda" initiatives, handling data entry, aiding in recruitment and onboarding processes, managing employee records, and contributing to important HR projects that align with our business goals. 🤝
• Finance Enthusiast: Gain practical knowledge in accounts payable and receivable. You'll be involved in generating important reports and posting financial journals. 📊
• Learning & Development: This role is a Level 3 Business Administrator Apprenticeship. You'll be supported with off-the-job training at National Business College in Huddersfield, gaining recognized qualifications alongside hands-on experience. 🎓

If you're a proactive team player with a hunger to learn and a passion for customer service, we want to hear from you! 🎉

Key responsibilities

• Fulfil day-to-day customer needs, including order handling and management.
• Ensure high personal availability on the phone, meeting customer response expectations.
• Provide general administrative support to the HR function.
• Assist with recruitment, onboarding, and employee data management within HR.
• Support finance functions, including accounts payable/receivable, report generation, and journal posting.

Skills