Account Sales Support Apprentice

About the role

Customer Support & Sales Admin Superstar 🚀

Ready to kickstart your career? We're looking for a motivated individual to join our awesome team and become an essential part of our sales success! 🌟

What you'll be doing:

• 📞 Taking customer orders like a pro over the phone and through email.
• 💻 Swiftly inputting those orders into our CRM system.
• 🤔 Diving into customer enquiries to deliver top-notch service that wows!
• 💳 Handling card payments securely.
• 📦 Helping out with courier issues and making sure our customers are happy.
• 💸 Arranging customer credits and returns with efficiency.
• 🗄️ Keeping our database spick and span by cleansing and inputting data.
• 📄 Putting together product information for our amazing customers and prospects.
• ✍️ Raising quotes that seal the deal.
• 💬 Engaging with customers via our online chat.
• 📧 Following up on email enquiries to get all the necessary info.
• ➕ Tackling any other tasks our Departmental Manager throws your way!

This is your golden ticket to learn, grow, and make a real impact. You'll be working towards your Business Administration Level 3 qualification with full support from us and Chesterfield College Group. Get paid, gain invaluable experience, and earn industry-specific skills! 💯

Apply now and let's write our success story together! 🎉

Key responsibilities

• Processing customer orders from various channels and inputting them into the CRM system
• Managing customer enquiries and providing service support, including online chat
• Handling financial transactions, such as taking card payments and raising quotes
• Administering customer credits, returns, and related documentation
• Maintaining and cleansing database records and the CRM system

Skills