Apprenticeship In A E Commerce Company; Business Administration With Digital Marketing, Leicester

About the role

🚀 Order & Dispatch Assistant 🚀

Are you a tech-savvy, organized whiz ready to dive into the fast-paced world of e-commerce? We're looking for a motivated individual to join our team as an Order & Dispatch Assistant! This role is perfect for someone who enjoys problem-solving, has a knack for detail, and wants to get hands-on with our products and operations. 📦

What You'll Be Doing:

• Order Management: Dive deep into our order management system, LINNWORKS, handling administration and ensuring smooth processing from start to finish. 💻
• Stock & Product Admin: Keep our stock and product information accurate and up-to-date using LINNWORKS. You'll be the gatekeeper of product details! 📊
• Customer Support: Be the voice of our brand! You'll be assisting customers with order inquiries and resolving any issues that come up, providing top-notch service. 🗣️
• Dispatch & Packing: Get hands-on in our dispatch area, packing orders with care and efficiency. You'll also be scanning and managing orders using LINNWORKS, ensuring everything gets to its destination. This is your chance to truly understand our products and the journey they take! 🤲
• Social Media & Promotion: Unleash your creativity! You'll be crafting engaging posts and blogs to promote our brand and connect with our audience online. 📱✨

What We're Looking For:

• Solid IT Skills: A comfort with technology and software is a big plus! 💡
• Super Organized: You've got a system for everything and can juggle multiple tasks with ease. 🗂️
• Proactive & Eager to Learn: You're ready to jump in, learn the ropes, and contribute to our team's success. 🌱
• Great Communicator: You can interact clearly and positively with both customers and colleagues. 👍

If you're looking for a dynamic role where you can learn, grow, and make a real impact, this is the opportunity for you! Apply now! 🎉

Key responsibilities

• IT related order administration and management using Linnworks
• Stock and product administration using Linnworks
• Customer service, dealing with order problems and enquiries
• Packing and managing orders in the dispatch area
• Social media postings and promotion, including creating posts and blogs