Business Admin & Office Assistant Apprentice

About the role

Drone Logistics & Customer Support Specialist 🚀

Are you ready to dive into the exciting world of drones? We're on the hunt for a motivated individual to join our team! This role is all about keeping our operations running smoothly and our customers happy. If you're organised, detail-oriented, and love a good challenge, this could be your perfect fit. 😎

What you'll be doing:

• Receiving & Inventory: Get ready to unbox! You'll be receiving deliveries of awesome drones, essential parts, and cool accessories. Your mission: meticulously check everything against our orders and flag any issues. 📦 ✅
• Stock Management: You'll be the keeper of our stock! This means updating records, ensuring our products, parts, and stockroom are super organised and clearly labelled. Think of yourself as a stockroom superhero! 🦸‍♂️
• Order Fulfilment: Get those orders ready to fly! You'll be picking, checking, and securely packing customer orders for dispatch, ensuring all the paperwork is spot on. ✈️📄
• Admin Support: Lend a hand to our Office Manager with everyday admin tasks. This could include updating important records, filing, and handling straightforward enquiries. 💻📁
• Customer Communication: Be the friendly voice for our repair and service centre! You'll be keeping customers in the loop about their repairs, answering their questions, and making sure technical queries get to the right person. 📞✨

What we're looking for:

• Excellent organisational skills.
• A keen eye for detail.
• Strong communication abilities.
• A proactive and can-do attitude.
• Comfortable with basic administrative tasks.

If you're excited about drones and ready to contribute to a dynamic team, we want to hear from you! Apply now and let's build something amazing together! 🌟

Key responsibilities

• Receive and check deliveries, recording discrepancies
• Update stock records and organise products and stockroom
• Prepare customer orders for dispatch, including packing and paperwork
• Support routine administration, such as updating records and filing
• Liaise with customers regarding repair updates and routine enquiries