Customer Service Apprenticeship - Banbury Specsavers

About the role

We're looking for enthusiastic individuals to join our team! 🌟 As a Customer Experience Associate, you'll be the face of our store, providing top-notch advice and a warm welcome to every customer who walks through our doors. 👋 You'll be a pro at handling orders with efficiency and expertly manage incoming telephone calls. 📞 A key part of your role will involve keeping customers informed about their hearing aids/glasses being ready or if there are any delays. 👓👂

Key responsibilities

• Providing customer advice
• Welcoming customers to the store
• Dealing with orders
• Answering telephone calls efficiently
• Advising customers on order readiness or delays