Apprentice Support Worker

About the role

Job Title: Support Worker 🌟

Are you ready to make a real difference? We're looking for passionate individuals to join our team and support service users with diverse challenges, including those with a history of criminal offences. If you're a natural problem-solver with a knack for empathy and a drive to empower others, this could be your next big step! 🚀

What you'll be doing:

• Taking direction from your line manager and ensuring all service user license agreements are on point. 📝
• Using your awesome knowledge and experience to help service users with complex needs, including mental health impairments, make positive choices and boost their independence. 💪
• Spotting and sorting out any maintenance issues like a pro, following company procedures to keep things running smoothly. 🛠️
• Cracking down on anti-social behaviour and stepping in quickly to keep things positive. ✋
• Teaming up with awesome professionals like the Police, Housing Officers, Probation, Social Workers, and Mental Health Workers to provide top-notch support. 🤝

Your key missions will include:

• Guiding and supporting service users to live more independently. 🏠
• Helping them make better decisions and build confidence in their daily choices. ✨
• Producing thorough risk and needs assessments, plus creating solid action plans for tenancy readiness and maintenance. 📈
• Becoming a whiz at housing officer support, including guiding service users on welfare and housing benefits to maximise their income. 💰
• Delivering engaging life and social skills courses. 🧠
• Handling property management, including repairs, maintenance, and essential Health & Safety checks. ✅

Your awesome achievements will be measured by:

• Service users successfully maintaining their license agreements. ✅
• Improvements in independence, life, and social skills for service users. 📈
• Service users confidently moving on to independent living. 🌈
• Exceptional collaboration and multi-agency working with other professionals. 🌟

Your equipment responsibilities:

• You're responsible for understanding and following the company's Data Protection Policy and Procedures. 🛡️
• Ensuring all electronic equipment is handled with care and responsibility at all times. 💻

Key responsibilities

• Follow instruction and guidance from line manager.
• Maintain service user Licence Agreements.
• Identify and address property maintenance issues.
• Support statutory services and professionals.
• Deliver life and social skills courses.

Entry requirements

GCSE in: (GCSE English (grade D/3 or above), GCSE Maths (grade D/3 or above))