Apprentice Support Worker

About the role

Job Title: Support & Outreach Coordinator ✨

Are you passionate about making a real difference in people's lives? 🤔 Do you have a knack for organizing and a heart for helping? This could be the role for you! We're looking for dynamic individuals to join our team and provide top-notch support and outreach services. 🤝

What You'll Be Doing:

• Championing Support: Delivering high-quality care and outreach services to the people we support. 💖
• Orchestrating Care: Managing individual care packages, keeping a close eye on delivered hours, and maintaining our banking hours system. 🗓️
• Discovering Opportunities: Researching, planning, and scoping out exciting new activities and experiences for those we support. 🚀
• Building Connections: Acting as a key worker, discussing support needs, identifying risks, and crafting comprehensive support plans and risk assessments. 📝
• Community Link: Connecting individuals with fantastic opportunities within the local community. 🏘️
• Sharp Record Keeping: Creating detailed care plans, risk assessments, and activity planners. 📊
• Team Player: Collaborating with families, health professionals, and other agencies to provide the best possible support. 🌐
• Leading the Way: Offering guidance and support to fellow support workers, including shift management where needed. 🧑‍💼
• Clinical Expertise: Taking the lead on clinical aspects of service delivery as requested. 🩺
• Flexible Support: Working within a floating support team to provide essential coverage. 🔄
• Assessment & Referral: Contributing to the assessment and referral processes. ✅
• Package Management: Overseeing a group of care packages, liaising with stakeholders, and managing staff. 💼
• People First: Always prioritizing the rights and wishes of the people we support in all decisions. 💯
• Financial Savvy: Adhering to all policies and procedures when making purchases, including the use of petty cash, and always aiming for value for money. 💰
• Safety First: Immediately raising any concerns about the safety of those we support to a line manager. 🚨
• Direct Support: Providing hours of care and support to individuals or groups as directed by your line manager. 🤲
• Daily Task Allocation: Assigning daily work tasks to Support Workers as needed. ✍️

Bonus Points:

• Providing support and a friendly welcome to new support workers. 🤗
• Working collaboratively with colleagues, families, and external agencies. 🤝
• Being a fantastic ambassador for Robin Specialist Autism Service. ⭐
• Treating everyone with dignity and respect, putting their needs first. 🙏
• Always following our code of conduct, policies, and procedures. 📜
• Taking personal responsibility for your safety and the safety of others. 🛡️
• Handling confidential and sensitive information responsibly. 🤫
• Complying with all legal and regulatory requirements. ⚖️
• Accurately recording daily interventions and observations. ✍️
• Following all health and safety policies, procedures, and legislation. 👷‍♀️
• Reporting any health and safety concerns to your line manager. 📢
• Ensuring the safety of those we support, responding to risks, and reporting safeguarding concerns, accidents, and incidents. 💯

This is not just a job; it's an opportunity to be a vital part of someone's journey. We expect you to embrace new challenges and take on any other duties reasonably requested by your line manager. 💪

Key responsibilities

• Provide high quality care and outreach support services to the people we support
• Coordinate care packages for the people we support
• Research, plan, and scope new opportunities and activities for the people we support
• Provide a key work service, including support plans and risk assessments for the people we support
• Maintain record keeping, create care plans, risk assessments, and activity planners