Customer Service Apprenticeship - Wakefield Specsavers

About the role

We're Hiring: Customer Experience Champion! 🚀

Are you a natural people-person looking for a dynamic role where you can make a real impact? We're on the hunt for an awesome individual to join our team and become a go-to guru for our customers. 🌟

What you'll be doing:

• Be the ultimate advisor: You'll be the expert, guiding our customers with top-notch advice and making sure they find exactly what they need. 💡
• Roll out the red carpet: Make every visitor feel welcome from the moment they step through the door. A friendly smile goes a long way! 😊
• Master of the orders: Keep things running smoothly by handling customer orders with speed and accuracy. 📦
• Phone guru: Answer incoming calls with enthusiasm and efficiency, resolving queries like a pro. 📞
• Keep everyone in the loop: Proactively update customers on the status of their hearing aids or glasses – whether they're ready for pick-up or facing a slight delay. ⏰

If you're ready to shine and deliver an unforgettable customer experience, we want to hear from you! ✨

Key responsibilities

• Provide customer advice
• Welcome customers to the store
• Process customer orders
• Answer telephone calls efficiently
• Communicate order status to customers